All You Need To Know

Emerald Struts are high-quality, automatic boot struts designed to enhance the functionality of your vehicle by providing smooth and reliable boot opening and closing.

Emerald Struts use a combination of gas and mechanical springs to automatically lift and support your vehicle's boot lid. This mechanism ensures effortless operation with just a click of your key fob.

Emerald Struts are compatible with a wide range of vehicles, including most standard road cars. Please check our compatibility guide or contact customer support for specific vehicle models. Find your model

Installation is straightforward and can be done with basic tools. Detailed instructions and all necessary hardware are included in the kit. You can also find installation videos on our website.

No special tools are required. Our kit includes everything you need for installation, and basic household tools like a flat bladed tool may be needed.

Emerald Struts are designed for easy DIY installation. However, if you are not comfortable with installing them yourself, you may opt for professional installation.

Yes, we provide detailed video tutorials on our website to guide you through the installation process step-by-step.

If you encounter any issues, please refer to our troubleshooting guide or contact our customer support for assistance.

Regularly check for any signs of wear and tear and clean the struts with a damp cloth. Apply lithium grease to the ball studs periodically to ensure smooth operation.

Yes, simply wipe the struts with a damp cloth to remove any dirt or debris. Avoid using harsh chemicals that could damage the protective coating.

We recommend checking your struts every six months for any signs of wear and tear to ensure they remain in optimal working condition.

If your struts start making noise, it could indicate the need for lubrication or that a part needs to be tightened or replaced. Please refer to our maintenance guide or contact customer support for help.

You can place an order directly through our website by selecting your vehicle model and desired strut type, then proceeding to checkout.

We accept various payment methods, including credit/debit cards, PayPal, and other secure online payment options.

Shipping times vary depending on your location. Typically, orders are delivered within 1-3 business days in the UK and 7-10 business days for international orders.

Yes, once your order is shipped, you will receive a tracking number via email to monitor your shipment's progress.

Yes, we offer international shipping to most countries. Please check our shipping policy for more details.

We offer a 14-day return policy for unused and undamaged products. Please visit our returns page for more information.

To initiate a return, please contact our customer support with your order details, and they will guide you through the process.

Yes, the product must be unused, undamaged, and returned in its original packaging. Please refer to our return policy for full details.

Yes, Emerald Struts come with a one-year warranty covering manufacturing defects. Please see our warranty page for more information.

To claim warranty service, contact our customer support with your order number and details of the issue. They will assist you with the warranty claim process.

You can contact our customer support via email, phone, or live chat on our website.

Our customer support is available Monday to Friday from 9 AM to 5 PM GMT.

Yes, we offer live chat support on our website during business hours for immediate assistance.

We aim to respond to all inquiries within 24 hours during business days.