Emerald Struts Ltd are based in the United Kingdom. We ship our products using Royal Mail and work to ensure that you receive your parcel safely and promptly. We provide premium packaging and send all items tracked.
For orders within the United Kingdom
1-3 business days
For orders outside the United Kingdom
3-5 business days
Please note, there are delays with all international orders as a result of the new customs process. Please try to remain patient.
DO YOU PROVIDE A WARRANTY?
WE PROVIDE A 12 MONTH WARRANTY FOR FAULTY PRODUCTS, HOWEVER WE DO NOT PROVIDE A WARRANTY FOR DAMAGES CAUSED IF INSTALLED INCORRECTLY.
DO I NEED TO GET MY CAR CODED?
NO, THERE IS NO CODING REQUIRED, YOU REMOVE YOUR EXISTING STRUTS AND REPLACE THEM WITH OURS.
I HAVE INSTALLED THEM BUT IT ISN'T OPENING?
MAKE SURE YOU ARE HOLDING DOWN THE BOOT BUTTON ON YOUR KEY FOB. ENSURE THAT YOUR STRUTS ARE INSTALLED WITH THE SPRING FACING UPWARDS TO PREVENT MOVEMENT. ALSO ENSURE YOU FOLLOW THE 'INSTALLATION GUIDE' CORRECTLY.
THE BOOT REQUIRED MORE FORCE TO CLOSE, IS THIS NORMAL AND WILL IT CAUSE DAMAGE TO MY BOOT?
THIS IS PERFECTLY NORMAL! THE EXTRA PRESSURE IF REQUIRED AS A RESULT OF THE SPRING IN PLACE. WITHOUT THIS, THE BOOT WILL NOT 'POP' OPEN.
THE PRESSURE REQUIRED WILL EASE OVER TIME, AND YOU WILL NATURALLY ADJUST TO THIS WITHOUT EVEN REALISING.
ALL STRUTS ARE DESIGNED AND TESTED PRIOR RELEASE, TO ENSURE THEY HAVE ENOUGH POWER TO OPEN YOUR BOOT WITHOUT CAUSING DAMAGE.
Arrived promptly but unfortunately 1 strut had a fault. Emailed Emerald and replacement sent following day. Exceptional customer service in this day and age
Fantastic, super quick delivery, took me 3 minutes to install... very cool :D
Easy to fit ,works great
Excellent product. Very happy with them. Delivered in great time. Absolutely love them. Thank you
This works great!!!!
Bought for my sons birthday, as they are the thing to have. He is very happy.
Postage was quick to Australia from UK faster than coming from the east coast of Australia they work brilliantly
It works very good for now. I will write a review after few months of use.
It's a very good product i love it. Thank you very much. My post office it's little bit slow.
It's good quality and works very well. At first it was a bit hard to close the trunk but I got used to it by now.
It works perfectly! And the install is so easy, everyone with a screwdriver could do it.
A good quality product, that does exactly what it says. Don't expect anything more than that.
Très bon produit !
Très facile de montage.
Very easy to install from the off and such a great little mod that makes life just that bit easier!!
It works!! Nuff said
They work perfect, they look better than standard, really in love with those
Is a amaizing product , u need change ur habits to close ur trunk need apply more force for close it, but after is amarzing product like a last model car. The only thing bad for me are ur security clips on e82 have a closing space for put in and u need take a bit a effort to install it
thank you, good product and the perfumes and good too ❤️
It tooks 2min to install and it works perfectly
I recommend it
Decent price and really easy too install, roughly took 5 minutes.
10/10 would recommend
Great company, fast delivery, and easy to install! Great little feature and I’m sure it’ll come in use. Would recommend to anyone who don’t mind slamming their boot to close it
Loving my boot kit so far, very easy to fit. A little stiff to close the boot but expect this to ease after a while of use. They should have made them like this from factory!!
Everything works great!
2 minute install and no more dirty hands!
Works flawlessly on my E90. Love poppin' the trunk every chance I get!
Just needs a bit more effort to close boot and that is understandable.
Looks good. Opens well just a little hard to close.
Great little upgrade very happy with the product
Easy to install no issues what do ever, perfect and ideal for any situation.
Would highly recommend this product.
Waited for these to arrive on the market and glad we did , they do the job they lift the boot lid with ease.
The boot lid is a little stiff to push closed but not difficult and this should get less the more it’s used .
Fantastic product and so easy to fit. How it should be from the factory and makes use of the boot opening button on the fob.
Great customer service, great product and highly recommend their struts to any car !
These were incredibly easy to fit (took me less than five minutes with a small flat bladed screwdriver). The result is as good as all the videos make out! One press of the button on your key and the boot springs open! It’s a purchase you absolutely won’t regret!
they work perfectly and are very easy to install
Easy to order and great communication fro George.. He was faultless from start to finish and went out of his way to help me. Genuine guy and the struts are nice does exactly what is suppose too. Highly recommend Emerald Struts.