If you have the PRE FACE LIFT model you will need to remove your standard OEM ball studs, and replace them with the ones provided by Emerald Struts. You may also need to adjust your original OEM bump stops, you can use a 3mm allen key to do this.
(FACE LIFT 2014– current)
If you have the FACE LIFT model you will need to remove your standard OEM bump stops and ball studs, and replace them with the ones provided by Emerald Struts, these are genuine VW bump stops for the PRE-FACE lift.
Emerald Struts Ltd are based in the United Kingdom. We ship our products using Royal Mail and work to ensure that you receive your parcel safely and promptly. We provide premium packaging and send all items tracked.
For orders within the United Kingdom
1-3 business days
For orders outside the United Kingdom
3-5 business days
Please note, there are delays with all international orders as a result of the new customs process. Please try to remain patient.
DO YOU PROVIDE A WARRANTY?
WE PROVIDE A 12 MONTH WARRANTY FOR FAULTY PRODUCTS, HOWEVER WE DO NOT PROVIDE A WARRANTY FOR DAMAGES CAUSED IF INSTALLED INCORRECTLY.
DO I NEED TO GET MY CAR CODED?
NO, THERE IS NO CODING REQUIRED, YOU REMOVE YOUR EXISTING STRUTS AND REPLACE THEM WITH OURS.
I HAVE INSTALLED THEM BUT IT ISN'T OPENING?
MAKE SURE YOU HAVE REPLACED YOUR OEM TOP BALL STUDS WITH THE STUDS THAT ARE INCLUDED IN THE KIT.
YOU MAY ALSO NEED TO MAKE ADJUSTMENTS TO YOUR PRE-FACELIFT BUMP STOPS USING A 3MM ALLEN KEY.
THE BOOT REQUIRED MORE FORCE TO CLOSE, IS THIS NORMAL AND WILL IT CAUSE DAMAGE TO MY BOOT?
THIS IS PERFECTLY NORMAL! THE EXTRA PRESSURE IF REQUIRED AS A RESULT OF THE SPRING IN PLACE. WITHOUT THIS, THE BOOT WILL NOT 'POP' OPEN.
THE PRESSURE REQUIRED WILL EASE OVER TIME, AND YOU WILL NATURALLY ADJUST TO THIS WITHOUT EVEN REALISING.
ALL STRUTS ARE DESIGNED AND TESTED PRIOR RELEASE, TO ENSURE THEY HAVE ENOUGH POWER TO OPEN YOUR BOOT WITHOUT CAUSING DAMAGE.