We operate our UK and EU delivery service through Royal Mail & a DPD courier service, through the DPD website you will have access to tracking and changing your delivery if you need to.
All orders will be shipped using our couriers, Royal Mail or DPD and will require a signature. Deliveries will take around 5-10 working days. For orders within the EU, Channel Islands and Isle of Man, delivery will be charged according to the country.
Country | Service | Cost |
---|---|---|
Austria | 3-9 working days | £ 12.99 |
Belgium | 3-9 working days | £ 12.99 |
Bulgaria | 3-9 working days | £ 12.99 |
Croatia | 3-9 working days | £ 12.99 |
Cyprus | 3-9 working days | £ 12.99 |
Czech Republic | 3-9 working days | £ 12.99 |
Denmark | 3-8 working days | £ 12.99 / 19.99 |
Estonia | 3-9 working days | £ 12.99 |
Finland | 3-8 working days | £ 12.99 |
France | 3-6 working days | £ 12.99 / 19.99 |
Germany | 2-5 working days | £ 12.99 / 19.99 |
Guernsey | 3-5 working days | £ 12.99 |
Holy See (Vatican City) | 3-5 working days | £ 12.99 |
Hungary | 3-9 working days | £ 12.99 |
Ireland | 3-7 working days | £ 12.99 / 19.99 |
Isle of Man | 3-5 working days | £ 12.99 |
Italy | 3-6 working days | £ 12.99 / 19.99 |
Jersey | 3-5 working days | £ 12.99 |
Latvia | 3-9 working days | £ 12.99 |
Lithuania | 3-9 working days | £ 12.99 |
Luxembourg | 3-9 working days | £ 12.99 |
Malta | 3-5 working days | £ 12.99 |
Netherlands | 2-4 working days | £ 12.99 / 19.99 |
Poland | 2-6 working days | £ 12.99 / 19.99 |
Portugal | 4-8 working days | £ 12.99 |
Romania | 3-9 working days | £ 12.99 |
Slovakia | 3-9 working days | £ 12.99 |
Slovenia | 3-9 working days | £ 12.99 |
Spain (mainland only) | 4-8 working days | £ 12.99 / 19.99 |
Sweden | 3-8 working days | £ 12.99 |
Due to an unexpected increase in orders we are experiencing a delay to the dispatch of items. We sincerely apologise for this delay and wish to update you of the new standard delivery timeframe which is 5-10 days from the order date. We are unfortunately unable to offer next day delivery at this time.
Orders being shipped outside of the European Union will be shipped by Royal Mail or a local courier service and will require a signature on delivery. Delivery times will vary by country:
Country | Service | Cost |
---|---|---|
Argentina | 5-10 working days | £20 |
Australia | 5-10 working days | £20 |
Brazil | 5-10 working days | £20 |
Bosnia & Herzegovina | 5-10 working days | £20 |
Chile | 5-10 working days | £20 |
China | 5-10 working days | £20 |
Colombia | 7-10 working days | £20 |
Egypt | 5-10 working days | £20 |
Hong Kong (China) | 5-10 working days | £20 |
Iceland | 5-10 working days | £20 |
India | 5-10 working days | £20 |
Indonesia | 5-10 working days | £20 |
Israel | 5-10 working days | £20 |
Kuwait | 5-10 working days | £20 |
Malaysia | 5-10 working days | £20 |
Mexico | 5-10 working days | £20 |
Morocco | 5-10 working days | £20 |
New Zealand | 5-10 working days | £20 |
Norway | 5-10 working days | £20 |
Peru | 5-10 working days | £20 |
Philippines | 7-10 working days | £20 |
Russia | 5-10 working days | £20 |
Serbia | 5-10 working days | £20 |
Singapore | 5-10 working days | £20 |
South Africa | 7-10 working days | £20 |
South Korea | 5-10 working days | £20 |
Switzerland | 5-10 working days | £20 |
For non-European Union orders, the total cost invoiced to you will exclude United Kingdom VAT. Any customs or import duties are levied once the package reaches its destination country. Emerald Struts is not responsible for any additional charges for customs clearance, and our customers must pay for these in full. Emerald Struts has no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country and you may want to contact your local customs office for further information. Delivery times may vary due to circumstances beyond our control.
For parcels that have been returned to us as a result of custom charges not being paid, will result in a £5 admin fee being deducted from any refund.