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Shipping Policy

UNITED KINGDOM
Tracked 48 - Royal Mail
1-3 days

INTERNATIONAL EU
Tracked - Royal Mail
5+ days
DPD 
ROI: £14.99 (excludes VAT) Admin fee 6 euros to be paid to DPD

FRANCE: £16.99 (excludes VAT) Admin fee  5-7 euros to be paid to DPD

GERMANY: £14.99 (excludes VAT) Admin fee 5-7 euros to be paid to DPD

SPAIN: £16.99 (excludes VAT)
Admin fee 3-5 euros to be paid to DPD

ITALY: £18.99 (excludes VAT) 
Admin fee 18 euros to be paid to DPD

AUSTRIA: £15.75 (excludes VAT)
Admin fee 18 euros to be paid to DPD

NETHERLANDS: £13.99 (excludes VAT)
Admin fee 5-7 euros to be paid to DPD.

All prices quoted above are estimates, Emerald Struts Ltd are not liable for any inaccuracy of prices quoted above, failure to pay any fees outstanding with your local customs or DPD will result in your item being returned with no refund of shipping. Any return fees that are due to send back to us will also be deducted from any refund. 

INTERNATIONAL USA
Tracked - Royal Mail

3-7 days

INTERNATIONAL AU
Tracked - Royal Mail

7-10 days

All orders are dispatched the same day if ordered before 1300hrs Monday to Friday.

Shipping times are only guidelines and Emerald Struts Ltd are not liable for any delays caused whilst your order is in transit

Due to the UK leaving the EU, customers may be presented with custom fees. 

Emerald Struts Ltd do not collect taxes from you, this will be your local government charging you these custom fees.

As you are importing goods to your country, you will be liable for these fees.

Any questions or inquiries, please contact orders@emeraldstruts.com.

** Please note, there are delays with all international orders as a result of the new customs process **